Out of Hours:
This gives you 24 hour a day cover with the same procedures as above for normal hours and access to our call centre by telephone out of hours
48 hours , means we will attend site within 2 working days from the time of the written request.
24 hours , means we will attend site the next working day from the time of the written request
12 hours, means you will have an engineer today and you will be dealt with as a priority call-out. The first available engineer will attend site.
4 hours, means the nearest available engineer will be dispatched to deal with your request.